Legal
The Narbis legal package.
Twelve documents covering privacy, purchase, licensing, warranty, safe use and the practitioner channel. Written in plain English, with the neural and cardiac data commitments stated in numbers rather than adjectives.
FOR EVERYONE
For everyone
Read these whoever you are. They cover what we collect, what we never do with it, and the rights you can exercise.
Privacy Policy
How we handle personal information, and the seven commitments that govern neural and cardiac data.
Effective 1 September 2026 Required by Washington law to stand aloneConsumer Health Data Privacy Policy
Your consumer health data rights under Washington, Nevada, Connecticut and California law.
Effective 1 September 2026 Document 10Cookie Notice
Cookies and similar technologies on our site and in our apps, and how you control them.
Effective 1 September 2026 Required by Washington law to stand aloneDelete My Data
Delete your account or any part of your data, in the app, on this page, or by email. No sign in required.
Effective 1 September 2026 Document 14Subprocessors
The service providers who process personal information on our behalf, each named specifically.
Effective 1 September 2026 Document 15Archive
Superseded versions of these documents, so you can see what changed and when.
Effective 1 September 2026BUYING AND USING NARBIS PRODUCTS
Buying and using Narbis products
The commercial and safety documents: what you are buying, how it is licensed, how it is warranted, and how to use it safely.
Website Terms of Use
The rules for using narbis.com and the Narbis online store.
Effective 1 September 2026 Document 04Terms of Sale
How orders, pricing, shipping and order acceptance work when you buy Narbis hardware.
Effective 1 September 2026 Document 05End User License Agreement
The licence for the Narbis apps on iOS, watchOS, Android and the web, and for device firmware.
Effective 1 September 2026 Document 06Subscription Terms
Billing, renewal, cancellation and service terms for Narbis subscriptions.
Effective 1 September 2026 Document 07Limited Warranty
The 12 month hardware warranty, what it covers, and how to make a claim.
Effective 1 September 2026 Document 08Return Policy
Thirty days to return new hardware, and how the RMA process runs.
Effective 1 September 2026 Document 09Hardware Warnings and Safety
Safety information to read before you use Narbis hardware for the first time.
Effective 1 September 2026 Document 16Open Source Notices
Attributions and licence notices for the open source software in the Narbis apps and firmware.
Effective 1 September 2026FOR PRACTITIONERS
For practitioners
For clinicians, coaches and their clients. The practitioner estate is kept separate from the direct to consumer estate.
Practitioner Terms
Terms for clinicians and coaches using the Platform, including the hardware warranty appendix and the Business Associate Agreement.
Effective 1 September 2026 Document 12Practitioner Privacy Notice
For people who train with a practitioner: what reaches Narbis, and what we do and do not do with it.
Effective 1 September 2026